DELIVERY 


We aim to deliver on time i.e. (Sunday, Monday and Wednesdays). Factors out of our control such as weather and traffic conditions occasionally prevent us from achieving this. We cannot accept liability for late delivery arising from conditions beyond our control.
 

If your delivery details change, you must update the courier as soon as possible. Once delivered to the given delivery address, the product responsibility is yours.

Once the parcel has been delivered to your address or if you are not in, any safe place location or neighbour we hold no responsibility for the safety of the parcel.

We will not be responsible for any product that is damaged or faulty through your failure to store correctly.

 

We are not responsible for failure to deliver the parcel to the shipping address due to no-one being able to accept the delivery.

 

No re-delivery attempts will be made due to health & hygiene reasons.

We require 5 working days to pause/cancel any orders.


RETURNS & REFUNDS

When you accept delivery if you find that any products are severly damaged or are in an unacceptable condition then you must inform us immediately and we shall inspect the product. We shall ask for photographic evidence and the courier will collect if we see fit.

 

At our discretion only if we find that the product delivered is not up to our usual standard, we will issue a new delivery.

 

If we should issue a refund it will be refunded within 10 days.

We require 5 working days to pause/cancel any orders.

We are not required to refund orders, at our discretion where we see fit.

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