How Does Delivery work?
Delivery is twice per week UK nationwide to your door. All our meals are delivered fresh and can all be eaten fresh (there's no need to freeze anything).
Delivery days are Sundays (usually before 4pm) and Wednesdays (usually before midday).
On Sundays you will receive meals for Monday, Tuesday & Wednesday and on Wednesdays you will receive meals for Thursday, Friday and Saturday (if your order includes Saturday meals).
On the two delivery days you will receive a text with a 1 hour delivery time slot for your to expect your delivery. If you are not going to be in you can choose delivery to a neighbour or your safe place location (you will give this location when placing your order).
We can deliver to different addresses on the Sunday and Wednesday delivery if its more convenient for you. For example, have Sundays delivered to your home and Wednesdays delivered to your work. (Just leave us a message in the notes section of your two addresses and send us an email to confirm).
We deliver to Ireland and the Channel Islands too on Wednesdays.
And now Europe delivery is available on Wednesday.
Your meals will be sent in CoolTec packaging. This enables the box to stay cool for 48 hours. You will receive your box in ample time. Simply refrigerate your items once you receive them. Packaging is all re-usable and recyclable.
One more thing you should know, we do not make any profit on the delivery charge. In fact, we cover as much of the delivery cost for you as we can.